Terms & Conditions
1. Preamble
Before accessing the website, please carefully read carefully these Terms of Use describing the general contractual terms applicable to the use of the Website accessible.
2. Acceptance of Terms of Use
By accessing and / or using this Website, you confirm that you accept these Terms of Use and all terms and conditions contained or to which reference is made.
If you deny all or part of any obligations or the Terms of Use or conditions contained herein, please do not use the Website.
3. Modification of the Website and Terms of Use
We may change at any time, without notice, all or part of the Website and / or these Terms of Use. You must read and regularly check the Terms of Use and any conditions to which reference is made in order to remain constantly informed of the terms that apply to you.
The use of the website following changes to these Terms of Use or to the Website constitutes acceptance of the modifications.
4. Intellectual Property
You expressly acknowledge that we have the exclusive ownership of all components of the website including, but not limited to, text, photographs, illustrations , video, audio, design, appearance, structure, concepts, trademarks, logos, technical and graphic solutions, databases, software, source code available on the Website and / or transiting through the Website.
Any reproduction, presentation, adaptation, modification, publication, transmission, alteration, incorporation into another web website, commercial use and/or total or partial reuse of the Website or any of its elements, by any means whatsoever and on any medium whatsoever, is strictly prohibited.
Any unauthorized use of the Website or its contents, information disclosed therein engages the liability of the user and constitutes an infringement punished under articles L. 335-2 of the French Intellectual Property Code.
The same prohibition applies for databases, if any, present on the Website which are protected by the provisions of Articles L. 341-1 and following of the French Intellectual Property Code. As such, any reproduction or retrieval engages the responsibility of the user.
This article cannot be regarded as limiting any other cause of action against the responsible for unauthorized use of the Website or its content.
5. Liability and Website Access
All data, information and publications accessible or downloaded from the Website are provided for informational purposes and are in no way exhaustive. We will not guarantee the accuracy, completeness or timeliness of information available on the website. The information on this website may contain technical inaccuracies and / or typographical errors. This information may be periodically modified and the changes will be incorporated into new versions.
We cannot guarantee that the Website is free of defects, errors or bugs, or that they may be corrected, or that the Website will operate without interruption or failure, or that it is compatible with any type of equipment.
You acknowledge having the skills and resources and knowledge necessary to use the Website. You acknowledge also be fully responsible for the conservation and security of the integrity of your data, your hardware and software when you access the Website.
We or any of the companies affiliated to the GROUPE SEB will not be liable for any direct or indirect damages resulting from use of the Website, the content of the Website or any other element present on hosting servers of the website.
We reserve the right to modify, terminate, suspend or discontinue at any time and without notice, for any reason and in our sole discretion, access to all or part of the Website, including without limitation, the content,functionality and availability hours. Our liability shall in no event be sought in case of unavailability of the Website.
For your comments and suggestions on the website, please contact support@esanmade.com.
6. Confidentiality
Personal data provided or collected through the Website are used only in accordance with our privacy policy and the present Terms of Use and are subject to the Privacy Policy posted on the Website.
7. Links to other websites
The website provides access to other websites via hyperlinks. We are not manager of these sites and cannot control their content. Accordingly, we cannot in any way be held liable for the content of these websites, nor for any collection and transmission of personal data, installation of cookies or any other similar process, made
8. Data Protection
The information collected on the Website is subject to a data processing by the company SEB DEVELOPPEMENT, the data controller. Pursuant to the French Data Protection Act (" Loi Informatique et Libertés") n° 78-17 of 6 January 1978 as amended by Law No. 2004-801 of 6 August 2004, the website has been declared to the French Data Protection Authority (CNIL).
Any person whose data are collected and processed on the Website has a right of access, correction and deletion of any personal data relating to him/her as well as a right to object upon legitimate grounds to the processing of his/her data.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.