Cookie Policy
Extended information on the use of cookies. Effective June 13, 2022
PREMISE
This cookie policy is provided for the website www.esanmade.com ( Site ). The document was drawn up taking into account the provisions of the European Regulation 679/2016 regarding the protection of personal data ( GDPR ), the Privacy Code (Legislative Decree 30 June 2003 n. 196) and the Guidelines of the Privacy Guarantor (especially the Guidelines on the use of cookies issued on 10 July 2021).
What are cookies and what are they for?
A cookie is a text file that a website visited by the user sends to his terminal (computer, mobile device such as a smartphone or tablet), where it is stored before being re-transmitted to that site on a subsequent visit to the same site.
Cookies are distinguished from each other:
- based on the person who installs them, depending on whether it is the same operator of the site visited (so-called "first-party cookies") or a different person (so-called "third-party cookies");
- based on the purpose of each cookie: some cookies allow better navigation, memorizing some user choices, for example the language (so-called "technical cookies"), other cookies allow monitoring the user's navigation also for the purpose of sending advertising and/or offer services in line with your preferences (so-called "profiling cookies").
Only profiling cookies require the user's prior consent to their use.
The Data Controller is responsible exclusively for the first-party cookies installed by it on the Site.
In the " First-party technical cookies " section you can view the types of first-party technical cookies released by the Site.
The management of profiling cookies is described in the " Third-party profiling cookies " section.
In any case, you can also enable/disable cookies through your browser options:
Internet Explorer
Go to the Tools menu , then Internet Options .
Click Privacy , then Advanced .
In the Cookies window , select your preferences.
Google Chrome
Click on the Chrome menu , corresponding to the button at the top right.
Select Settings , then click Advanced .
In the Privacy and Security section , click the Content Settings button .
Select your preferred options in the Cookies section .
Firefox
Click on Tools , then on the Options menu .
Click on Privacy and Security settings .
Select Use custom settings for history .
Select your preferred options in the Accept cookies and data from websites section .
Safari
Click on Safari , then on Preferences .
Click on the Privacy and Security section .
Go to Block Cookies and select your preferred options.
First-party technical cookies
These cookies are necessary for the functioning of the Site and cannot be deactivated. They are usually defined as a response to actions taken that constitute a request for services, such as setting cookie preferences, logging in or filling out forms, browsing preferences.
- The Site releases navigation or session cookies that guarantee normal navigation and use of the Site.
- Technical cookies are also used which allow you to browse the Site while maintaining the choices you have made.
- The Site also uses cookies that maintain the choice regarding how the Products are displayed on the Site.
- The Data Controller also uses cookies that keep track of the Products viewed by the user during the session on the Site.
- The Site Owner also uses "anonymized" Google Analytics. This means that the cookies released by Google Analytics only allow statistical data analysis, without the possibility of identifying the individual user.
- The Site also releases cookies that document your consent to the release of profiling cookies and related preferences. These cookies recognize you the second time you access the Site so as not to require your consent to the installation of profiling cookies again.
Third party profiling cookies
In the cookie banner that appears when you first access the Site you can examine the profiling cookies released by the Site and express your preferences.
Your rights
Pursuant to Art. 13 of the GDPR, the Data Controller informs you that you have the right to:
- ask the Data Controller to access your personal data and to rectify or cancel them or limit the processing that concerns you or to oppose their processing, in addition to the right to data portability
- revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
- lodge a complaint with a supervisory authority (e.g. the Guarantor for the protection of personal data).
The above rights may be exercised with a request addressed without formalities to the contacts indicated in the Introduction.
Data communication
- The Data Controller does not communicate the information deriving from the use of cookies to third parties.
Information retention
- If the Site uses profiling cookies, the user's behavioural data is stored until the user's consent is revoked.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.