Where do you ship from?

  • We ship from our warehouse WorldWide

 

What shipping service do you use?

  • Most packages are shipped via FedEx, but some locations we utilize USPS to ensure the fastest delivery possible.

 

When will I receive my shipment?

  • We ship all packages by 12pm CST Monday through Friday.  We do not ship on weekends.  All packages placed over the weekend will be shipped Monday morning.  Packages typically take 7-15 days to arrive.  *Please note that weather issues such as storms, blizzards etc can affect delivery times.  Such events are out of our control and may affect delivery speed.  Updates on emergency events and delivery delays can be viewed on the carriers website (FedEx.com and USPS.com).


How much does shipping cost?

  • Currently shipping costs depend where you from. Check at checkout.

 

How do I track my package?

  • You can check on the status of your order at any time by visiting our "track my package" page and inserting your tracking number.  

Can I cancel my shipment?

  • Packages cannot be cancelled once they are in transit.  Packages can only be cancelled if a shipping label has not been created yet.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Other

You can contact us through our contact page! We will be happy to assist you.

Customer support

+373 69105588

Send a message

support@esanmade.com